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Terms and conditions

Plain terms, no fine print games.

What you’re paying for

One-on-one help, billed per session. Either by message — text or email — at $150/hr, or live over a screen-share call at $250/hr. Every session includes free lifetime email support afterward, for reasonable follow-up questions related to what we worked on.

What I don’t promise

I’ll do everything I can to solve what you came to me for, honestly and in plain language. I can’t promise a specific business result — how you use what you learn is up to you.

Cancellations and refunds

Covered in full on the cancellation and refund policy page.

Agreement

Paying for a session means you agree to these terms. The two service pages explain exactly what each first-hour purchase includes before checkout.

If I can’t get you set up on ChatGPT desktop, Claude desktop, or Gemini desktop, you don’t pay.